After having several quotes for installing a new boiler, moving boiler from bathroom to the loft and changing whole system to a combi, I chose Citygas. Steve was informative, friendly and very professional. The team were extremely efficient, tidy, reliable and did a fantastic job. Everyone who has been to do work in my house have all commented on their brilliant work and have asked who the installers were. Steve provided an excellent and reliable service and at a very reasonable price. The aftersales service is excellent. I have recommended them to family and friends and will continue to use them for all gas and heating services. I highly recommend them. Well done.
We wanted our existing boiler and water tank removed and replaced with a Combi boiler installed in our loft.
We had two quotes, one from city Gas and one from another company.
Steve from City Gas arrived with a clipboard and brochures and asked various questions about what we wanted. He gave us a number of different options with different prices. We later had an e-mail with comprehensive break down of the quote and all Gas registered certificates to confirm Steve’s qualifications.
The other company turned up with nothing but a verbal quote and tried to push us into taking the easiest option of having the new boiler installed in the kitchen (where we didn’t want it).
Naturally we agreed with the quote from Steve at City Gas.
Steve agreed to start the job within 7 days of the quote and explained exactly how long it would take and what work would be done.
He arrived as agreed at 9.00am on the dot each morning with his colleague Chris.
The standard of the work was very high, we are happy with our new boiler, the radiators are working much better and all tidying up was completed before they left, we are very happy with Steve, Chris and City Gas.
I would recommend Steve and City Gas to anyone.